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customer overview

These companies have their hearts in their eyes from the 5-star GEVEKOM customer service:

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Customer testimonials

We can say a lot. That's why we prefer to let our customers talk:

“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”
Maik Gastel-Nettey
Leiter Kundenservice Rossmann GmbH
“Hands-on, creative impulses and a sense of partnership are the qualities that I particularly appreciate when working with the cool gevekom crew. Thumbs up and keep it up — let's TUI it!”
Patrick Hohgrefe
COO TUI TOC
“For us, working with gevekom is characterized by openness, reliability and a very cooperative approach on equal footing. We particularly appreciate the continuous exchange, the high speed of response and the willingness to develop together with us. gevekom is a strategically important partner for pixolo, with whom we make our service processes sustainable. ”
Nicole Leus
Customer Success Manager
“As a call center service provider, Gevekom is characterized by a combination of efficient customer service and cutting-edge technology to increase your customer loyalty and satisfaction. With the experienced team of call center professionals, you can offer tailor-made solutions that meet our individual requirements. From inbound calls for support to outbound campaigns for effective sales strategies, you're a reliable partner. Requests and adjustments are often implemented in real time. Thank you so much for your support.”
André Wolf
Vertriebsdirektor
I am very happy to recommend gevekom as a service provider! For 7 years, they have been our exclusive customer service partner for bett1.de's first and second level support. Always great, always flexible and our customers love them as much as we do. Three thumbs up for this unbeatable service!
bett1.de
Jens Pakleppa - Leiter Customer Service
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