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What we

offer

01

Time to clear your head:
We do your customer service. And your customers don't even notice it.

Outsource customer communication and save costs in the process? Sure, that's what we're here for. The gevekom. From inbound & outbound sales to emergency hotlines to recruiting services: We speak for your company. And at the same time make it more accessible for a wide range of concerns. In recruiting or returns management. By call, chat, email or social media.

How would it be if you no longer needed to worry about it — and finally had more time for the important core tasks? Nice, isn't it?
yes, MAKE AN APPOINTMENT
02

Almost like from another time:
We are also still active (and successful) in sales outbound.

Imagine that you could outsource an important part of your sales to us — and could finally focus on other corporate goals again. Put an end to the pipe dream: We will go into the acquisition process for you, with the aim of significantly increasing your sales, of course. What's more: We also take care of project management for you. What do you think of the proposal?
Please sell for us
03

Too good to be true:
our fulfillment service — as a back office

Whether processing for damage assessment, contract investments or something completely different: As a back office, we are virtually the invisible helpers in the background. Complaints, travel delays, email contact, web support chats or ticketing: As a company, you need bureaucratic support in many ways. Here we are for you!
Keep our backs free
04

Extinguish fires and enjoy them too? Our specialty.

The gevekom customer service Firefighters are notorious for their great service — and that is really not an exaggeration. If you have more than just a tight shoe (but the skyscraper is really already on fire), move out in a flash. And this is what we have for you in the fire truck:
  • Quick assessment of the situation and proposed solution — as simple as possible
  • Extremely fast setup, start, and expansion of your support without long lead times
  • Crisis and emergency service hotlines (available 24/7)
We need help quickly
05

Social media & online reputation management:
For more smileys and stars in the right places.

Moderate comments on your social channels or manage review platforms: gevekom ensures that you are doing well on LinkedIn, Trustpilot, Kununu and elsewhere. If you want to. After all, who wants to have beasty customers with megaphone? Well then.
Please manage for us
06

You decide who works for you. And we dig the diamonds (over the phone).

Stop looking for personnel: Recruiting processes are complex, expensive and almost always quite hair-raising. At gevekom, we have a lot of experience in taking this first step for you in a communicative way. We are able to offer applicants a first point of contact via a hotline. Including your own permanent contact person. If all criteria match, you will receive a filtered selection of candidates from us. Not bad, huh?
Wir lassen nur zu Ihnen durch, wer zu Ihren Anforderungen passt.
Per Hotline bieten wir Ihren Bewerbern eine erste Anlaufstelle, samt fester Ansprechpersonen. Nur wenn von Ihnen definierte Kriterien passen, stellen wir Ihnen die Bewerbungen vor. Nicht schlecht, oder?
we want to know more
07

Nearshore or offshore call agents:

On duty where you need us: Our employees are ready to work internationally, from home offices, in our main quarters in fixed offices and at other locations. Locally with you or fully remotely. Tuned to the tone of voice that you speak yourself. Authentic, approachable, always professional.
Eine Standortfrage stellt sich bei uns nicht. Unsere Agents sind da, wo Sie sie brauchen. Authentisch, nahbar, immer professionell.
We want to know more about this
08

Anyone who believes it will be saved.

We have concepts that really work (and give you measurable results).

Outsource customer communication and save costs in the process? Sure, that's what we're here for. The gevekom. From inbound & outbound sales to emergency hotlines to recruiting services: We speak for your company. And at the same time make it more accessible for a wide range of concerns. In recruiting or returns management. By call, chat, email or social media.

How would it be if you no longer needed to worry about it — and finally had more time for the important core tasks? Nice, isn't it?
  • Short kickoff conversation — over coffee, burrito or a casual handshake.
  • Open exchange — about your expectations, goals and opportunities (schedule, budget, etc.)
  • Ongoing project process — transparent and honest communication, online & live
A first call with gevekom
09

Everything from 2024, already with us.

AI/AI, BOTs, automation & CO.

Mit uns sind Sie nicht nur am Puls der Zeit, Sie sind der Zeit voraus.
Bei gevekom servieren wir Ihnen schon jetzt das nächste Kalenderjahr.

Wir besitzen ein feines Gespür für alles, was sich durchsetzt und integrieren technische Innovationen, ohne lange zu fackeln, direkt in unsere Workflows. Unsere Expertise kommt also nicht von ungefähr.

Und das bringt’s Ihnen (und Ihren Endkunden).
Unsere KI-Lösungen denken mit, unsere Bots arbeiten unermüdlich, und unsere Automatisierungsprozesse setzen neue Maßstäbe in Effizienz und Qualität! Kurz: Weniger Aufwand, weniger Kosten, exzellenter Kundenservice bei atemberaubender Geschwindigkeit.
I want more 2024
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Write to us and see for yourself whether our customer service is as great as we say.

Regardless of whether you have any questions, would like a quote or have any other ideas in stock: we are happy to hear from you!
MAKE AN APPOINTMENT
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Service
It's better with you
It's better with you
It's better with you
It's better with you
It's better with you
It's better with you