Ai Lovestory
Love at first click:
Ai in the contact center.
That's why you're better off using Ai YESTERDAY
“Where is my package? ”
And before our agent can breathe, our AI Agent Assist The perfect answer in your ear.
... says he AI Voicebot Another customer: “Your address is already updated! ”
... solves the AI mail agent three complaints as if nothing had ever happened.
... and the AI Call Analyzer Takes care of
quality management.
conclusion
Relaxed with our
Ai-Tools
May we introduce?
These six AI tools keep everyone cool around the clock. Regardless of whether it's your employees or your customers.
Automate
Maximize service.
Reduce costs.
Delivery status?
Change master data?
Accessibility?
Before we forget:
Payment for use only.
A matter of honor.
Six gevekom Ai-Tools for (at least) unlimited possibilities.
AI Agent Assist here!
Your wingman for every call.
It's good to meet you. I'm the AI agent assist. And I transcribe conversations in real time, identify customer concerns and provide you with the right solutions immediately and always. No more cumbersome searches, no more uncertainties — just lightning-fast results.
This is what I bring to our employees:
I save time: No more searching in knowledge systems
Automatic summaries after every call
This is what I bring to your customers:
Quick, accurate answers
More time for real conversations
And this is what I bring you:
Higher initial solution rate (+30%)
Shorter turnaround times (-11% AHT)
Hola! I am the AI translator
I just talk to everyone.
What can I do for you as an AI translator? Now imagine if your team could speak any language. With me, it doesn't just remain an idea, but becomes reality! I translate customer conversations live and in real time — without breaks, without detours. Whether your customer service is based in Germany or in the Philippines, language is no longer a problem.
This is what I bring to our employees:
Master conversations in any language — with ease
No waiting, no thinking — everything runs simultaneously
This is what I bring to your customers:
Instant communication — no matter where they come from
A service that literally makes you feel understood
And this is what I bring you:
Unlimited opportunities for global customer service
More efficient teams and happy customers — all over the world
I am the AI messenger.
And always where people chat.
As an AI messenger, I am your all-rounder for written communication: From translations to precise answers — I can do just about anything for you. For thoroughly barrier-free customer support!
This is what I bring to our employees:
(Pre) automated responses without agents in all languages
Dual conversation: chat, voice, video
This is what I bring to your customers:
Instant answers, even for complex issues
Communicate seamlessly in any language
And this is what I bring you:
Open up new channels (such as WhatsApp)
15% higher initial solution rate
And, of course, much more
AI Voicebot my name.
I am the wind in your sails.
Hi, I'm the Ai voicebot. What's special about me? I take on routine inquiries on my own responsibility, which normally (unnecessarily) take a lot of time. This includes changes to master data or delivery status — and I do all of this 24/7. I never have to sleep and I don't need a vacation either. This leaves your team free to address the really important issues.
This is what I bring to our employees:
Routine questions resolved automatically
Always an overview of pending inquiries
This is what I bring to your customers:
No annoying menus, no waiting times
Simultaneous speech processing — no matter which language
And this is what I bring you:
Cost savings through automated processes
Up to 80% of repetitive queries are fully automated
And more!
Hey, I'm the AI call analyzer.
My job? Ensuring quality.
Forget random samples: I, the aiCallAnalyzer can be by your side today! I automatically check all conversations for sentiment, quality and keywords — and also provide valuable feedback for your team. And yes, of course I can do more, MUCH more.
This is what I bring to our employees:
Instant performance feedback
Transparent improvement opportunities
This is what I bring to your customers:
Continuously improving service quality
Consistent and personalized service
And this is what I bring you:
Full transparency over all conversations
Identify problems early
And... of course: much more!
Hi, I'm the AI mail agent.
I'm eating emails for breakfast.
I'm the AI email agent. And I have a huge weakness. For customer inquiries via email. I love them so much that (depending on their complexity) I either process them completely autonomously or support your team with suggestions for emails — all in your very own corporate tone. It's obvious!
This is what I bring to our employees:
Instant performance feedback
Transparent improvement opportunities
This is what I bring to your customers:
Continuously improving service quality
Consistent and personalized service
And this is what I bring you:
Full transparency across all emails
Identify problems early
And... of course: much more!
Best service.
For the best agents.
And the best clients
(that's you).
It reads HAPPY EMPLOYEES = HAPPY CUSTOMERN. In other words, “If you want to make your team really happy, give them tools that make customer service feel as easy as breathing. ”
You know the tools now. So when does your Ai love story start? ❤️
“People first” is not just an empty phrase for us. Ai We're here to strengthen your team — not to replace it.
Still
Questions?
We've prepared a few possible answers here.
Are the products GDPR-compliant?
How does integration work?
Which languages do the tools support?
How much does that cost?
