For us, accessibility and friendliness are paramount. The agents from gevekom, who manage our calls, are always on hand, super friendly and completely professional. In addition, the chemistry is just right — the collaboration with OeGIG's Customer Experience Management colleagues runs like clockwork. Absolutely great!

“We are very happy to recommend GEVEKOM because they were able to provide us with 200 FTE within 24 hours. In total, the company processed over 2 million calls in the last year!”

In the everyday life of an undertaker, every word counts at the right time. That is exactly why we like working with gevekom. All colleagues make our calls 24/7 with great compassion and a high level of professionalism. They have our back in our day-to-day business. We think it's particularly good that partner management thinks carefully, understands processes and points out things that are important to us at an early stage. This reliability makes the collaboration very valuable for us, which we no longer want to miss.

I am very happy to recommend gevekom as a service provider! For 7 years, they have been our exclusive customer service partner for bett1.de's first and second level support. Always great, always flexible and our customers love them as much as we do. Three thumbs up for this unbeatable service!

“As a call center service provider, Gevekom is characterized by a combination of efficient customer service and cutting-edge technology to increase your customer loyalty and satisfaction. With the experienced team of call center professionals, you can offer tailor-made solutions that meet our individual requirements. From inbound calls for support to outbound campaigns for effective sales strategies, you're a reliable partner. Requests and adjustments are often implemented in real time. Thank you so much for your support.”