What we
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“As a call center service provider, Gevekom is characterized by a combination of efficient customer service and cutting-edge technology to increase your customer loyalty and satisfaction. With the experienced team of call center professionals, you can offer tailor-made solutions that meet our individual requirements. From inbound calls for support to outbound campaigns for effective sales strategies, you're a reliable partner. Requests and adjustments are often implemented in real time. Thank you so much for your support.”

“The start of our collaboration with gevekom was extremely gratifying and targeted. Their flexibility and rapid problem resolution are remarkable — qualities that are of great value to us as a diverse mobility service provider with different requirements. We are optimistic about a promising and successful continuation of our partnership. ”

“Customer service at gevekom is not just customer service — it is customer service next level. We are particularly impressed by the high level of employee satisfaction, which is clearly the focus of gevekom. For us, this is a key factor: Only satisfied employees can also provide first-class services in customer contact. What we particularly appreciate about working with gevekom is the genuine partnership on equal footing. We react flexibly to our current business situation at any time — whether by quickly building up additional resources or by adapting existing structures. Agreements are implemented reliably and quickly. Thanks to the collaboration with gevekom, we are able to make customer service for tesa even more excellent. We are happy to have such a strong and reliable partner at our side.”

For us, accessibility and friendliness are paramount. The agents from gevekom, who manage our calls, are always on hand, super friendly and completely professional. In addition, the chemistry is just right — the collaboration with OeGIG's Customer Experience Management colleagues runs like clockwork. Absolutely great!

“In customer service, we need a crew that knows their craft and offers our customers short ramp up times, high quality and flexibility. Gevekom does that for us — thumbs up and keep it up!”