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customer overview

These companies have their hearts in their eyes from the 5-star GEVEKOM customer service:

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Customer testimonials

We can say a lot. That's why we prefer to let our customers talk:

“With gevekom, we have found a partner who ideally combines technical innovation and personal service for us and professionally supports our holiday guru community with concerns of all kinds. ”
Heike Schicktanz
Director of Customer Care bei Urlaubsguru
“Gevekom is my absolute recommendation! Our success story stretches over many years in the area of customer sales and is characterized by a unique friendship. Gevekom stands out in a world in which only a few companies are equally fair and trusting towards their team and customers. We are looking forward to the coming years of success with Gevekom.”
Barbara Mayer-Schumacher
Geschäftsführende Gesellschafterin
“As a call center service provider, Gevekom is characterized by a combination of efficient customer service and cutting-edge technology to increase your customer loyalty and satisfaction. With the experienced team of call center professionals, you can offer tailor-made solutions that meet our individual requirements. From inbound calls for support to outbound campaigns for effective sales strategies, you're a reliable partner. Requests and adjustments are often implemented in real time. Thank you so much for your support.”
André Wolf
Vertriebsdirektor
“Customer service at gevekom is not just customer service — it is customer service next level. We are particularly impressed by the high level of employee satisfaction, which is clearly the focus of gevekom. For us, this is a key factor: Only satisfied employees can also provide first-class services in customer contact. What we particularly appreciate about working with gevekom is the genuine partnership on equal footing. We react flexibly to our current business situation at any time — whether by quickly building up additional resources or by adapting existing structures. Agreements are implemented reliably and quickly. Thanks to the collaboration with gevekom, we are able to make customer service for tesa even more excellent. We are happy to have such a strong and reliable partner at our side.”
Sarah Panczyk
Consumer Excellence Specialist
“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”
Maik Gastel-Nettey
Leiter Kundenservice Rossmann GmbH
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