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customer overview
These companies have their hearts in their eyes from the 5-star GEVEKOM customer service:

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Customer testimonials
We can say a lot. That's why we prefer to let our customers talk:
“We are very happy to recommend GEVEKOM because they were able to provide us with 200 FTE within 24 hours. In total, the company processed over 2 million calls in the last year!”
Walter Plassmann
Vorsitzender des Vorstandes Kassenärztliche Vereinigung Hamburg
“We are very satisfied with the service provided by gevekom for Miles & More, both by telephone and in writing. Particularly noteworthy is the flexibility with which new requirements can be processed and implemented at short notice. We are very pleased about the partnership. ”
Christopher Siegloch
Head of Loyalty Program Development & Service
“Gevekom is my absolute recommendation! Our success story stretches over many years in the area of customer sales and is characterized by a unique friendship. Gevekom stands out in a world in which only a few companies are equally fair and trusting towards their team and customers. We are looking forward to the coming years of success with Gevekom.”
Barbara Mayer-Schumacher
Geschäftsführende Gesellschafterin
“Customer service at gevekom is not just customer service — it is customer service next level. We are particularly impressed by the high level of employee satisfaction, which is clearly the focus of gevekom. For us, this is a key factor: Only satisfied employees can also provide first-class services in customer contact. What we particularly appreciate about working with gevekom is the genuine partnership on equal footing. We react flexibly to our current business situation at any time — whether by quickly building up additional resources or by adapting existing structures. Agreements are implemented reliably and quickly. Thanks to the collaboration with gevekom, we are able to make customer service for tesa even more excellent. We are happy to have such a strong and reliable partner at our side.”
Sarah Panczyk
Consumer Excellence Specialist
For us, accessibility and friendliness are paramount. The agents from gevekom, who manage our calls, are always on hand, super friendly and completely professional. In addition, the chemistry is just right — the collaboration with OeGIG's Customer Experience Management colleagues runs like clockwork. Absolutely great!
öGIG GmbH
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