What we
KUNDENSERVICE
REFERENZEN

“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”

“Customer service at gevekom is not just customer service — it is customer service next level. We are particularly impressed by the high level of employee satisfaction, which is clearly the focus of gevekom. For us, this is a key factor: Only satisfied employees can also provide first-class services in customer contact. What we particularly appreciate about working with gevekom is the genuine partnership on equal footing. We react flexibly to our current business situation at any time — whether by quickly building up additional resources or by adapting existing structures. Agreements are implemented reliably and quickly. Thanks to the collaboration with gevekom, we are able to make customer service for tesa even more excellent. We are happy to have such a strong and reliable partner at our side.”

“We recommend gevekom because it has many years of experience and expertise in our specific business area (Outbound Telesales) and always offers a high quality standard when working together gevekom is a trustworthy and reliable business partner who understands our individual requirements and offers solutions and is an innovative company that is constantly working on new solutions to increase our business success.”

“With gevekom, we have found a partner who ideally combines technical innovation and personal service for us and professionally supports our holiday guru community with concerns of all kinds. ”

“The start of our collaboration with gevekom was extremely gratifying and targeted. Their flexibility and rapid problem resolution are remarkable — qualities that are of great value to us as a diverse mobility service provider with different requirements. We are optimistic about a promising and successful continuation of our partnership. ”