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customer overview
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Customer testimonials
We can say a lot. That's why we prefer to let our customers talk:
"Kundenservice bei gevekom ist nicht einfach nur Kundenservice – es ist Kundenservice next level. Besonders beeindruckt sind wir von der hohen Mitarbeiterzufriedenheit, die bei gevekom klar im Fokus steht. Für uns ein zentraler Faktor: Denn nur zufriedene Mitarbeiter können auch erstklassige Leistungen im Kundenkontakt erbringen. Was wir an der Zusammenarbeit mit gevekom besonders schätzen, ist die echte Partnerschaft auf Augenhöhe. Es wird jederzeit flexibel auf unsere aktuelle Geschäftssituation reagiert – sei es beim schnellen Aufbau zusätzlicher Ressourcen oder bei der Anpassung bestehender Strukturen. Vereinbarungen werden zuverlässig und zügig umgesetzt. Dank der Zusammenarbeit mit gevekom gelingt es uns, den Kundenservice für tesa noch exzellenter zu gestalten. Wir sind froh, einen so starken und verlässlichen Partner an unserer Seite zu haben."
Sarah Panczyk
Consumer Excellence Specialist
“As a call center service provider, Gevekom is characterized by a combination of efficient customer service and cutting-edge technology to increase your customer loyalty and satisfaction. With the experienced team of call center professionals, you can offer tailor-made solutions that meet our individual requirements. From inbound calls for support to outbound campaigns for effective sales strategies, you're a reliable partner. Requests and adjustments are often implemented in real time. Thank you so much for your support.”
André Wolf
Vertriebsdirektor
“The start of our collaboration with gevekom was extremely gratifying and targeted. Their flexibility and rapid problem resolution are remarkable — qualities that are of great value to us as a diverse mobility service provider with different requirements. We are optimistic about a promising and successful continuation of our partnership. ”
Jeremy Rompen
Teamleiter Kundenservice ASEAG
“For over 14 years, we have been working with Gevekom not only on a partnership basis, but also on a very friendly and extremely successful basis. What sets Gevekom apart from all others is, in addition to a very positive mood within the company, the low fluctuation of consultants. Over the years, we have been able to build up excellent specialists who provide excellent advice to our demanding customers.”
Helge Jans
Geschäftsführer VieVital
“Hands-on, creative impulses and a sense of partnership are the qualities that I particularly appreciate when working with the cool gevekom crew. Thumbs up and keep it up — let's TUI it!”
Patrick Hohgrefe
COO TUI TOC
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