“The collaboration with gevekom as an omnichannel and CX partner is a resounding success. Their flexibility and quality of service are simply top notch - they juggle inquiries across all channels with great commitment and joy. Whether by phone, email, chat or in community management, your CX agents are always on their toes and find the right solution for every customer concern. In short: When it comes to customer service and omnichannel, gevekom is simply great and they support our omnichannel version! We can recommend them.”

“We are very satisfied with the service provided by gevekom for Miles & More, both by telephone and in writing. Particularly noteworthy is the flexibility with which new requirements can be processed and implemented at short notice. We are very pleased about the partnership. ”

I enjoy working with gevekom because they are a reliable and professional partner for our customer service. Now not only for the German-speaking area.

“Customer service at gevekom is not just customer service — it is customer service next level. We are particularly impressed by the high level of employee satisfaction, which is clearly the focus of gevekom. For us, this is a key factor: Only satisfied employees can also provide first-class services in customer contact. What we particularly appreciate about working with gevekom is the genuine partnership on equal footing. We react flexibly to our current business situation at any time — whether by quickly building up additional resources or by adapting existing structures. Agreements are implemented reliably and quickly. Thanks to the collaboration with gevekom, we are able to make customer service for tesa even more excellent. We are happy to have such a strong and reliable partner at our side.”

“Hands-on, creative impulses and a sense of partnership are the qualities that I particularly appreciate when working with the cool gevekom crew. Thumbs up and keep it up — let's TUI it!”